Ogłoszenie numer: 237209, from 2012-10-15
Deliver Excellence with One of the World’s Fastest Growing Airlines!
As the Middle East’s only 5-star airline and one of the world’s fastest growing carriers, Qatar Airways is dedicated to excellence and continuous improvement. We apply this same philosophy to our people, providing diverse career focus, continual development and training. If you are looking for a challenging and high-flying career, this is the place for you!
Airport Services Supervisor
Location: Warszawa, Warsaw
Job description
Qatar Airways is looking for self-motivated, dynamic and highly skilled candidate for our Ground Services team in Warsaw, Poland.
Job Description
- Act as a Station coordinator in liaison with G.H.A. and QR Department.
- Work closely with GHA and all airport departments to ensure on time Performance targets are met.
- Ensure the progress towards on time flight closure and passenger boarding.
- Supervise airport team in achieving on time performance.
- Facilitates the Ramp Handling activities in liaison with G.H.A., Caterers, Fuellers, Maintenance, Cargo and Crew to expedite departure.
- Work with all departments to ensure on time performance.
- Utilization of maximum resources by planning efficient duty allocation for Customer Service Agents.
- Ensure efficient use of manpower during duty period.
- Review aircraft allocations according to the Movement Signals/Late Arrivals/Loads etc.
- Ensure all departments are aware of operational messages and requirements.
- Provide support to Airport Services Manager in case of Flight Disruptions, Misconnections, D.N.B.s and ensure passengers are provided with all possible facilities.
Requirements
- High School Education or equivalent.
- Customer Relations trainings such as Passenger Services, Baggage Services, Ground Operations, Dangerous Goods Regulations etc.
- Minimum 4 years experience in Airline or Ground Handling Agency as a Ground Staff involved in passenger handling and Ground Operations.
- Well developed interpersonal, team-oriented skills.
- Fluent in English and Polish language, both written and oral
- Excellent knowledge of Amadeus & 1 DCS (Altea ideally)
- Good organizational skills.
- Overall knowledge of airport functions in terms of passenger and baggage handling, weight and balance, D.G.R. etc.
We offer
The position comes with a competitive remuneration package and benefits associated with the airline industry in addition to excellent career opportunities.