Carlson Wagonlit Travel Solutions Group, CWT’s global consulting organization, works with corporations to optimize business travel spend. The group focuses on managing supplier sourcing activities for Ground lines, hotels and ground transportation companies on behalf of clients, as well as providing a wide range of strategy and optimization services across other areas of travel. We are currently looking for candidates for the following position:
Nr ref.: 36136
Carlson Wagonlit Travel is looking for talented and enthusiastic people who want to realize their professional ambitions while delivering the highest levels of expertise and service to our customers. As a global leader in business travel management, we offer exciting opportunities in different areas around the world. If you share our commitment to excellence and customer care and enjoy professional challenges, we would like to hear from you.
The Analyst will be dedicated to work with the CWT Ground Solutions team, Americas. After an intensive training in CWT Ground Solutions Americas’ head quarters, based in Minneapolis, USA, the analyst will be supporting the team in delivering major Ground lines sourcing and negotiation projects, Ground program optimization and ad hoc engagements for global corporations which are a part of the CWT Solutions clients’ portfolio.
The analyst will work closely with the remote team of consultants based in the USA, as well as with the remainder group of analysts based in Warsaw. The analyst will report directly to the Director of Warsaw reporting center of excellence, with a dotted line to a CWT Ground Solutions Americas Manager based in the USA.
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Client project delivery
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Consolidate data
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Collect and enter client contracts in appropriate models and create client specific reports
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Run models, quality check results and accuracy
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Identify problems, resolve level 1 issues
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Perform data analysis and reports to support Consultants within the team
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Explain and promote results to Consultants and Managers
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Produce standard deliverables and create ad-hoc deliverables related to project fulfillment Interact in a global environment
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Product maintenance and development
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Manipulate data, run models in Excel and Access and other internal software (ID Studios)
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Responsible for data loading and updating in-house programs
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Other potential responsibilities
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Analyze deliverables and key industry trends to develop recommendations for client savings and renegotiation opportunities on a monthly and quarterly basis
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Assist consultants in development of sales presentations utilizing analysis to develop value propositions for clients
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Participate and contribute to quarterly industry update and CWT marketing communications
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Present deliverables to select clients. This includes but is not limited to quarterly optimization, travel spend and pattern review and annual overviews.
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CRM. Update opportunities and otherwise manage the ground CRM tasks.
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Participate in CWT Ground Solutions team meetings and other transversal initiatives
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English fluent: written and oral
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Ability to work a modified schedule to accommodate time zone differences
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Flexible mindset to manage and prioritize business expectations to ensure deadlines are met
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Strong analytical skills required
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Attention to detail with high expectations for delivering quality work
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Successful time management when working to meet multiple deadlines
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Abilities to deal within a multicultural environment
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Knowledge about the rental car & chauffeured service industry is a plus
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Knowledge of a CRM
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At ease with manipulating data and IT models (VBA, programming is a plus)
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At ease with working by phone / webex with team members located in different cities / countries
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Project management (organization skill is key) and proactivity
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Good communication skills
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Team spirit
Full-time job based on a work contract, trainings possibilities (external and internal), challenging, friendly, high technology, international and dynamic environment, with career development possibilities.
