Application Specialist Team Leader
Warszawa
Application Specialist Team Leader
Warszawa
Nr Ref.: 1073434
Warszawa
Nr Ref.: 1073434
HAYS Poland jest firmą doradztwa personalnego, należącą do międzynarodowej grupy HAYS plc, notowanej na giełdzie w Londynie i największej firmy rekrutacyjnej w Wielkiej Brytanii.
Grupa posiada ponad 390 biur w 27 krajach na całym świecie, w których łącznie pracuje 8 300 specjalistów. Jest liderem w Europie Środkowej i Wschodniej, Azji, Ameryce Południowej, Australii, Nowej Zelandii, Chinach, Japonii, Hong Kongu i Kanadzie.
On behalf of our Client, the global company located in the city center, to the internal IT department, we are currently looking for: IT Team Leader
On this position main responsibilities include:
- Planning and prioritization of the various tasks to be performed by the team
- Provide operational leadership and task management for Service Operations ensuring an efficient rota is maintained to deliver at agreed levels
- Act as a coach for members of the team, give support, feedback and recognition related to delivery and performance
- Secure performance assessment of team members
- Review operational procedures and identify improvements that will increase customer satisfaction and/or improve the working environment
- Develop & maintain strong relationships with customers and Internal support teams
Requirements:
- Strong ability to manage in a complex and scattered environment
- Solid experience from working in a IT delivery organization
- Interest for developing people
- Good business understanding or proven ability to learn fast
- Dedication to quality and effectiveness increasing
- Excellent communication & presentation skills
- Ability to drive change
- Relevant university degree
- due to working in an international environment very good English (written and spoken) is a must
Client`s offer:
- permanent agreement
- attractive workplace localization
- private medical care
- professional trainings
- foreign language lessons
- sport card
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