Application Support Engineer

Currently we are looking for:

Main responsibilities:

• Maintenance of Applications for both Business and Production areas inside Volvo Group
• Support users on 2nd line support by handling incidents and requests
• Collaborate with other 2nd or 3rd  line teams identifying root caused for problem management
• Monitoring functional mailboxes dedicated for supported application
• Analyzing and resolving incidents, identifying potential solution for the product defects
• Provide improvement suggestions to make delivery better
• Status communication with a team leader and /or other stakeholders

Required qualifications:

• Bachelor or Master’s degree in Computer Science or related
• General knowledge about IT tools and processes
• Customer orientation
• Experience in Application Support
• Ability to work within the team and collaborate with different teams around the world
• Good self-organization
• Availability
• Fluent English

Nice to have:

• Knowledge of database technologies and MS-SQL

What makes us special?

• Collaborative environment in Swedish organizational culture
• Partnership with professionals, identified career paths including global opportunities
• International projects, related to various models of construction machine, in company with certain recognition on the market
• Friendly workplace: modern campus with many facilities – medical center, restaurant, lunch rooms, sport/leisure area (football, basketball, tennis)

We work together with energy, passion and respect for the individual!