Application Support Specialist with German/French/Italian/Spanish

HAYS Poland jest firmą doradztwa personalnego, należącą do międzynarodowej grupy HAYS plc, notowanej na giełdzie w Londynie i największej firmy rekrutacyjnej w Wielkiej Brytanii.

Grupa posiada ponad 390 biur w 27 krajach na całym świecie, w których łącznie pracuje 8 300 specjalistów. Jest liderem w Europie Środkowej i Wschodniej, Azji, Ameryce Południowej, Australii, Nowej Zelandii, Chinach, Japonii, Hong Kongu i Kanadzie.

For our client, a global courier delivery services company with Business Centre located in Kraków, we are currently looking for multilingual candidates with IT background to fill the role of:

Application Support Specialist

As Application Support Specialist you will be a part of the central Customer Technology support team. This group provides quality support to internal and external customers on automation products and works together with internal teams to enhance these automation products in order to provide a better service to the FedEx customers.
Your key responsibilities will involve providing quality support to internal and external customers during business hours; leading initiatives to improve the quality of the automation products and the associated product support. Once you gain experience you might become an owner of a specific application, this role will involve software testing. You will work in close collaboration with the regional Customer Technology Support, Customer Service, Sales and Marketing teams. You may need to travel - occasionally.

We are looking for a team player who is well organized, highly motivated and customer focused. That person should also have positive attitude and a passion for technology. Ideal Candidate should have at least 1 year of experience in IT support role – experience in supporting international users is a plus.

Excellent English as well as fluency in 2 additional languages from the following language pool: German, French, Italian, Spanish, Czech is required.

Successful Candidate will be offered a challenging position in rapidly growing organization, with multiple development opportunities. Competitive salary and benefit package is also part of the deal.

Prosimy o dopisanie następującej klauzuli „Wyrażam zgodę na przetwarzanie moich danych osobowych zawartych w ofercie dla potrzeb procesu rekrutacji zgodnie z Ustawą o ochronie danych osobowych z dnia 29.08.1997r., Dz. U. Nr 101, poz. 926 ze zm.” Numer w rejestrze agencji zatrudnienia: 361 hays.pl