Cognizant is an American multinational company providing information technology, consulting, and business process outsourcing services. It dedicates itself to help the world's leading companies build stronger businesses. Cognizant combines a passion for client satisfaction, technology innovation, deep industry and business process expertise. With over 100 development and delivery centers worldwide Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 2000, and the Fortune 500 and is ranked among the top performing and fastest growing companies in the world. We ensure that we can lead our clients and our own business toward new horizons of productivity, growth and value.
For more information please visit www.cognizant.com
- Initiating collection customer calls and outreaching on assigned account base in accordance with Invoice
- Collection and Account Suspension Timeline by exercising good business judgment and due diligence in
- evaluating account solvency and ability/willingness to pay
- Resolving customer billing disputes working with other Sales Operations personnel, Sales, Legal, and Tax
- departments
- Responding promptly to customer inquiries based on SLA metrics
- Escalating problem collection accounts to Credit & Collections and Sales management
- Working with credit analyst on financial distress accounts
- Providing Suspended account information to Write Off and Bad Debt team
- Participating on project/process improvement as needed
- Supporting the company reporting and management team in providing reporting and analysis of aging performance as needed
- Ensuring compliance with all company policies
- Basic knowledge of accounting area
- Good knowledge of English (min. B2)
- Additional languages Spanish (min. B2)
- Proficient in Google sheets and CRM applications
- Attention to detail, apply judgement on the job and the ability to effectively multi -task in a deadline driven atmosphere
- University diploma (Economy, Finance, Accounting)
- Experience of BPO area nice to have
- Competitive salary with cafeteria benefits
- Opportunity to be part of a rapidly expanding global organization with irreproachable reputation
- Pleasant and inspiring working atmosphere
- Professional development and clear career path
- Training & development opportunities
Poznaj
Cognizant
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.