Coloplast develops products and services that make life easier for people with very personal and private medical conditions. In Szczecin we have our Business Centre that works with global financial operations, orders administration, HR and IT support, Legal & Business Ethics, marketing & data analysis activities, and many others. If you have the right profile and the right amount of curiosity and ambition you can be a part of this exciting challenge. Curiosity works here!
About the department
Accounts Receivable department supports Coloplast entities across the globe in ensuring that Customer Accounts are up to date. We are group of over 20 people that perform cash application, collect direct debit, prepare dunning letters & customer statements, deliver aging reports, supports debt collection, and continuously work on improving Accounts Receivable processes. Accounts Receivable is part of Global Finance Support located in Szczecin.
About the job
The role is responsible for managing Accounts Receivable for selected Coloplast entities. The responsibility includes keeping track of debts owed to an organization, provide analysis and insight on that and act upon to resolve outstanding balances. It consists of performing debt collection activities such as monitoring accounts, creating aging analysis and dunning for overdue receivables, being point of contact to customers when resolving billing issues, keeping good track and overview of open receivables, reporting AR key finance indicators to Team Leader and relevant Business Stakeholders. Position also include looking at the processes in terms of improvements and standardization.
Your responsibilities
- Performing analysis and overview of receivables accounts
- Monitoring all aspects of the collection of outstanding debts owed to the company to ensure it is well within control
- Performing matchings on customer accounts based on own investigation and on LOB request
- Following up and proactively contacting customers regarding overdue invoices – preparing aging analysis, collection reports and performing actual collections and dunning process
- Daily contact with customers via e-mail or telephone
- Develop models/financial reports and prepare key finance indicators related to AR
- Working on continuous improvements of the processes
- Be point of contact to resolve customer inquiries regarding billing issues
- Preparing customer statements
- Supporting Credit Limit Management activities, ie. releasing orders on hold as per agreed conditions
- Updating customer master data
- Updating customer credit card information
Requirements:
- Very good written and verbal English skills
- University degree in Finance, Accountancy, Economy, Business Management or similar
- Experience in a transactional role within Accountancy/Finance area with direct exposure to Customers
- Practical experience in Excel
- Data entry skills – comfortable user of ERP systems and spreadsheets
- Experience in Customer Service role will be an additional benefit
We Offer
- No probation period – long-term contract from the start
- Onsite and hybrid work
- International work environment with Scandinavian culture
- Opportunity to use and develop foreign languages in daily work
- Fantastic work atmosphere full of respect and partnership
- Internal trainings
- Great company events
- Sports card
- Private medical care
- Restaurant card
- Holiday bonus and occasional cards
That's not all! We have even more for you, if working onsite:
- Modern workplace
- No dress code zone
- Delicious coffee and fresh fruits
- Transportation co-funding
Poznaj
Coloplast Business Centre Sp z o.o.
71-064 Szczecin
Coloplast Business Centre (CPBC) is part of Coloplast, a global MedTech company dedicated to making life easier for people with intimate healthcare needs.
Based in Szczecin, CPBC supports Coloplast’s global operations across Finance, Data & IT, Digital Marketing, People & Culture, Order Administration, Customer Service, Quality and Medical Compliance, as well as Legal and Business Ethics. Together with our hub in Costa Rica, which supports Coloplast’s U.S. operations, we deliver highquality services globally. Regardless of the role or business area, everyone at Coloplast contributes to work that makes a difference.
Across all locations, we are united by a culture of collaboration, inclusion and personal empowerment. Guided by a strong sense of purpose, we work together to create solutions that improve the quality of life for millions of people around the world.s