AR Collection Clerk with German

AR Collection Clerk with German, Kraków

A regular day at work

• Performing collection process for assigned entity: contacting customers regarding overdue accounts and determining reasons for non-payments
• Delivering high level of customer service
• Monitoring customer accounts and following up on overdue accounts
• Participating in resolution of unclear payments
• Evaluating customer account and payment history
• Elaboration of reports (periodical and upon request)
• Preparing and updating process maps and desktop procedures
• Supporting other team members in achieving team and individual goals

You:

• Very good command of German both spoken and written
• University Degree (preferable Finance or Accounting)
• Experience in AR Collection area or Customer Service would be an advantage
• Good command of MS Office
• Knowledge of SAP would be an asset
• Excellent telephone manner
• Efficient at working in fast paced environment
• Attention to details and analytical skills
• Strong interpersonal skills, ability to work in a team

We offer

• Interesting job in an international environment
• Friendly atmosphere and work – life balance
• Attractive social benefits package
• Challenging tasks to encounter every day
• Opportunities to raise professional qualifications and develop language skills