About Cognizant
Cognizant (NASDAQ-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 205 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us on Twitter: Cognizant.
Sales Data Desk Associate will be responsible for customer account data management. They will be accountable for maintaining up-to-date account information and ensuring data quality. They will assist in resolution of account data disputes
- Phone and email contact with customers regarding payment information
- Preparing of customer’s accounts breakdown
- Preparing of payment schedules, overpayment returns and manual invoices
- Joining incoming payments with appropriate invoices
- Sending reminders
- Updating customer’s data in the database
- Processing credit card payments
- Verifying of received payments
- Answering customer’s phone and email queries
- Tracking own activities according with policies
- Performing activities according with client’s expectations and procedures
- Performing daily/weekly/monthly/ad-hoc quality controls
- Participating in other projects and performing activities requested by the Supervisor.
- Basic knowledge of accounting area
- Good knowledge of English (min. B2 level)
- Another language nice to have
- Proficient in Google sheets and CRM applications
- Attention to detail, apply judgement on the job and the ability to effectively multi-task in a deadline driven atmosphere
- University diploma must have
- Experience of BPO area nice to have.
- Competitive salary with cafeteria benefits
- Opportunity to be part of a rapidly expanding global organization with irreproachable reputation
- Pleasant and inspiring working atmosphere
- Professional development and clear career path
- Training & development opportunities.
Poznaj
Cognizant
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
