Assistant / Service Operations Officer

 

 

In Nordea, we know that great customer experiences require a team that leads the way in first-class service and operations. We’re more than just a Nordic bank, we’re a large employer in Poland. With us, you’ll work with skilled, international teams in a bright, modern office. The lively and collaborative atmosphere offers plenty of opportunities to learn and grow as you build your career with us. 

 

 

Welcome to the Asset Services team. We add value by being upfront with the changes in the financial markets and swiftly informing the clients about events which have an impact on their assets. As the Assistant/ Service Operations Officer, you’ll play a valuable role in servicing our corporate clients, as well as building up confidence in Nordea service levels.

 

What you’ll be doing:

• Analysing the market data, drawing conclusions and ensuring that relevant actions are taken in our internal systems impacting the client’s holdings
• Handling customer enquiring
• Cooperating with many internal stakeholders with a purpose of ensuring good customer experience

You’ll join an international cross border team co-located in Sweden & in Poland. The role is based in Lodz.

 

 

Collaboration. Ownership. Passion. Courage. These are the values that guide us in being at our best – and that we imagine you share with us.

 

To succeed in this role, we believe that you:

• Need to have a strong drive to take a responsibility for own learnings and a continuous learning approach
• Need to be a team player with a mindset of delivering for common good
• Need to have a willingness and interest in the capital markets

Your experience and background:  

• At least 2 years’ experience in the banking sector
• Fluent in English (spoken, written)
• Proven track of analytical capabilities
• Educational background in banking, finance, accountancy, mathematics or related studies

If this sounds like you, get in touch!