Associate Technical Service Scientist

Our client is one of the most prestigious biotechnology companies. We are looking for professionals who are ready to join the team of Technical Scientists in Wrocław.

Your Tasks:

• Technically advice customers on company solutions based on customers’ needs
• Provide technical assistance related to the usage of company solutions
• Solve customers’ technical issues with company solutions
• Advice service to our customers in Europe
• Effective prioritization of existing tasks and their efficient handling in respect to the needs of our customers and the team
• Active cooperation in the development of existing and future solutions to further improve our customer service

Our Client offers:

• Opportunity to work on international company
• Opportunity to work with experts
• Attractive salary and benefits (for example: private medical care, life insurance, language classes, etc.)

What we are looking for:

• PhD or master’s degree in Molecular biology or related field
• Broad theoretical and practical knowledge of molecular biology and related techniques
• Substantial lab experience in molecular biology together with first hand practical experience of the most frequently used techniques
• Fluent knowledge of English and German or Italian or Swedish or Dutch 
• Ability to take ownership of complex information and customer interactions to provide excellent support with focus on customers, and to work in a changing environment
• Ability to adjust tone and language as needed to manage interactions and maintain positive relationships with customers and coworkers
• Ability to work in teams across multiple countries, cultures, and time zones
• Mentality as a service provider with strong scientific background
• Willingness for occasional travels in Europe