Bilingual IT Support Specialist - French/Spanish/Italian

A DBS Support Agent is a person working within the DBS organization who handles incoming Service Requests.

Normal tasks are:

• Receiving (Answering phone calls from end users) and registering Service Requests (SR)
• Trouble shooting and resolution of SR’s thanks to knowledge of clinet's business applications used in dealer and workshop, personal skills, knowledge base, vendor literature and communication with team members
• Transfer/Escalation of SR’s to other Support Groups (SG)
• Keeping track of and follow up of SR’s transferred to other SG
• Informing users as to the progress of SR’sResponsibility for the Team SR’s.
• Other duties as assigned by management.

Requirements: 

We are looking for Motivated young professionals fluent in two of the following languages: French/Spanish/Italian

Our client a global, renewed company from automotive industry is looking for IT Support Agent. 

Customer Service/IT Support experience is warmly welcome but not necessary. 

What we offer:

• Attractive, experience-related salary - up from 6000 Gross
• Quarterly bonus
• Competence development
• Medical care
• Relocation Bunus