Billing & Collection Analyst

Motorola Solutions is there for our customers when everything is on the line. In extreme moments — when a hurricane lands or when a fire breaks out. And in everyday moments — when a package arrives just in time for the holiday or when a child doesn’t miss the school bus home. 

We unify voice, data, video and analytics in one integrated ecosystem to enable individuals, businesses and communities to work together in more powerful ways. To help people make better decisions, act confidently and be their best in the moments that matter. Bring your passion, potential and talents to Motorola Solutions and connect with a career that matters.

At Motorola Solutions, we create technologies our customers refer to as their lifeline. Our technology platforms in communications, software, video and services help our customers work safely and more efficiently. Whether it’s helping firefighters see through smoke, enabling police officers to see around street corners, or reliably keeping the lights on in homes and businesses around the world, our work supports those who put their lives on the line to keep us safe. Bring your passion, potential and talents to Motorola Solutions, and help us usher in a new era in public safety and security.

Openpath, a Motorola Solutions Company, is on a mission to disrupt the access control space. Our unique touchless, mobile access control hardware and software solution is modernizing the built environment. We’re looking for passionate, hard-working people to join our growing team in a fun, fast-paced startup environment.

We are seeking an experienced, highly detail-oriented Billing and Collection Specialist with strong communication and problem solving skills to play a critical role in the accounting team’s day-to-day billing and collection operation. The Accounting team is essential to each department and their respective business goals. The team collaborates with stakeholders, both internally and externally, to ensure the financial health of the company through accurate and timely reporting, advising on business decisions, and ensuring payments to all parties arrive on time.

In this role, you will be on the front line of how our customers interact with Openapth once a sale and solution implementation has been completed. The right candidate will be able to understand, analyze, dive into the details of and communicate articulately how Openpath bills for its hardware and software products and services to internal stakeholders and customers. You will be collaborating closely with the Sales operations, Accounting and Finance team on a daily basis to ensure timely and accurate billing for Openpaths customers, managing billing related inquiries and ensuring Openpath’s A/Rare maintained. A successful candidate will have experiences with complex billing operations and software subscription billing, is comfortable working in a fast paced environment, willing to drive change and capable of working on multiple projects and tasks.

• Be responsible for Openpath’s daily billing and collection operations (invoice completeness and accuracy)
• Be responsible for customer inquiries related to billings and collections via email and phone
• Prepare journal entries, process invoices, credit memos and other transactions to ensure proper billing and accounting for the order to cash function
• Ensure company’s accounts receivable balance and aging are maintained within expectations
• Assist in month-end close activities, including cash application reconciliation, preparation of journal entries and balance sheet reconciliations for the order to cash accounts
• Participate in the implementation of financial controls and processes improvement initiatives
• Play an integral role in the continued development, implementation, maintenance and troubleshooting of the Company’s financial accounting systems
• Support audit requirements related to specific areas of responsibility
• Assist in ad hoc projects as requested

• Bachelor’s degree in accounting or business
• 2 to 3 years of experience in similar type roles and or companies
• Ability to work around 10 days a month on the 2nd shift (starts at 4pm.)
• Experience with subscription billing is highly preferred
• Solid understanding of US GAAP, IFRS or equivalent accounting standards
• Must have strong critical thinking, problem solving, written, and verbal communication skills
• Exposure to Netsuite or other large ERP systems are preferred
• Ability to execute, follow-up, and ensure attention to detail
• Commitment to process improvement and the ability to think “outside the box”
• Ability to work in a fast-paced environment and deliver under tight deadlines
• Must show accountability, be a team player and operate with a sense of urgency
• Track record of achieving results with a strong sense of ownership and follow-through
• Proficiency (intermediate to advanced level) with Microsoft tools (Excel, Word) is required
• Excellent time management skills, ability to prioritize and multitask
• High degree of dedication to improvement and solid sense of ownership