Brand Ambassador – Customer Service with German (Travel Industry)
On-site position: Gdańsk
Bonus up to 8500 PLN !!
(relocation package plus attendance bonus)
Your responsibilities will include:
- Providing exelent customer service via phone and email in line with the highest standards
- Striving to achieve customer satisfaction targets set by managers
- Engaging with and understanding customer issues to provide the best possible assistance
This job is for you if:
- You are fluent in German (C1) and have good knowledge of English (B2)
- You demonstrate strong interpersonal and communication skills
- You are confident in using MS Office
- You are motivated and eager to grow professionally
What we offer:
- Attendance bonus of up to 3000 PLN
- Relocation package of 5500 PLN
- Performance bonus of up to 5% of your monthly base salary
- After one year of employment, you receive a €150 bonus to spend on Airbnb products
- Career development opportunities – 92% of our management team started their careers at Foundever as customer service consultants
- Attractive benefits package (Multisport card, private medical care)
- Work from a modern office in Gdańsk
- A great atmosphere within a supportive team
What else you should know:
- Holiday allowance and eyewear purchase support are standard with us
- If you’re a parent, your children can look forward to Christmas gifts from our company Santa
- Internal programs promoting a healthy lifestyle
- Access to extensive training platforms – because we care about the growth of our employees
Poznaj
Foundever
Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.