Your role
Do you display strong problem-solving skills and a high attention to detail? Do you enjoy collaboration with various internal departments, as well as global business clients to help resolve a variety of issues and design and deliver the results? We are looking for someone like this to help us:
- investigate and troubleshoot support issues where your experience with SQL databases will be heavily relied on
- take ownership of support tickets, seeing them through from start to finish and escalating to other groups as needed
- convert user requests into custom report specifications by understanding/clarifying the nature of the question(s) being answered, the information in the data warehouse, where it originated, and the proper use of available information processing tools
- manage deployment and delivery of datasets and reports
- document all processes, procedures, service lines, and metadata in clear and concise language
- assist and mentor end users on data needs and solutions
- monitor database integrity, investigate inconsistencies, and make recommendations regarding best method to rectify data inconsistencies
Your team
You will be working in the Web Mining Team who are the first point of contact for clients and internal staff, helping to resolve issues within Evidence Lab's Web Mining platform, and answer data product questions. Web data is mined as inputs to help answer investment debates and the successful candidate will be central to this work. The role calls for the design and development of data products to support client requests, including the ability to work in a fast paced and varied environment where timelines are typically tight.
Your experience and skills
You have:
- Bachelor’s degree or equivalent
- 2-3 years’ experience in Information Technology or similar industry
- Knowledge and experience of analytical systems
- Deep level experience with traditional relational database and knowledge of NoSQL database would be an advantage
- Very strong communication skills
You are:
- able to anticipate problems and offer creative solutions to them
- strongly committed to excellence for both internal and external clients, as well as varied onshore and offshore teams that require project assistance
- well-organized in project management experience, with an ability to manage multiple initiatives and priorities in a fast-paced collaborative environment
- exposed to mining, modeling, analytics and Business Intelligence
What we offer
UBS offers talented individuals around the world a challenging, diverse and supportive working environment in which passion, commitment and hard work are valued and rewarded.
Take the next step
Are you truly collaborative? Succeeding at UBS means respecting, understanding and trusting colleagues and clients. Challenging others and being challenged in return. Being passionate about what you do. Driving yourself forward, always wanting to do things the right way. Does that sound like you? Then you have the right stuff to join us. Apply now.
Disclaimer / Policy Statements
UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.