The Volvo Group is one of the world’s leading manufacturers of trucks, buses, construction equipment and marine and industrial engines under the leading brands Volvo, Renault Trucks, Mack, UD Trucks, Eicher, SDLG, Terex Trucks, Prevost, Nova Bus, UD Bus, Sunwin Bus and Volvo Penta.
Volvo Group IT manages the Group’s overall IT strategies and plans and has the end-to-end responsibility for all development, delivery, support of IT solution and services for the Volvo Group.
We are more than 6000 people based in 36 countries working in a completely global organization. We are a team of highly skilled professionals who work with passion, trust each other and embrace change to stay ahead. We make our customers win.
Volvo Group IT in Wroclaw is looking for candidates for the position:
Service description:
PriceManager is a Volvo in-house application – designed to work in 27 countries /markets, supporting core financial processes. Supporting loans and lease processes. It has number of integration with remote banking systems, it’s highly customized and configurable. Candidates we are looking for will work in segmented environment together with developers and testers. It’s 2nd line Support for Business Application.
Technical competences:
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Proven record of experience in work with Business Application (at least 6 years). Financial background preferred.
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Proven record of performing Support Team coordinator role / position (SLA fulfilment & reporting, dispatching)
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Fluent in both written and spoken English and Polish
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Support mission mindset is required!
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Experience in working in a multi culture environment
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Strong customer/business focus
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Proven experience of working in Agile teams (developers / testers / support)
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ITIL and/or ITSM knowledge (incl Remedy as tool)
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Abilities to travel abroad
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Well organized, ability to work under time pressure.
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Open and receptive to establish and maintain business contacts / relationship
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Bachelor or Master’s degree in Computer Science or related
Interpersonal Competences:
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Maintenance-minded
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Very good communicative skills
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Fast learner - do not afraid to ask questions,
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Knowledge sharing
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Problem solving
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Analytical thinking
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High level of independence
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Reliable and effective
Additional comments:
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A senior person with experience both in applications area and process oriented
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Open to understand business
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Previous experience in similar assignments
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5+ years of industry and practival experience
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Due to difficult business process, candidate will be required to travel to VFS location in Beesd (Netherlands) during first 3 months of assignement with schedule 2 weeks in NL, 1 week in PL (Wroclaw)
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English – C1
What makes us special?
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Collaborative environment in Swedish organizational culture
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Partnership with professionals, identified career paths including global opportunities
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International projects, related to various models of construction machine, in company with certain recognition on the market
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Friendly workplace: modern campus with many facilities – medical center, restaurant, lunch rooms, sport/leisure area (football, basketball, tennis)
This recruitment is in scope of Referral Program.
We work together with energy, passion and respect for the individual!