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Sales OperationsData Analyst to assist Sales Operations with long term data cleansing project related to Salesforce.com. This position will work with the Global Sales Operations and Global Channel team to review, consolidate and delete duplicate and invalid records in salesforce.com. In addition, this person will work with our Customer Master team to ensure that records coming into salesforce.com from Oracle and records imported from other ERP systems are identified and use as primary record. This person will handle the inbound requests for adding new records into Salesforce.com.
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- Regular review of customer data for alignment to data standards
- Review and removal of duplicate customer records in salesforce.com
- Maintain the integrity of our customer information
- Assist customer master team with data cleansing activities
- Assist with implementation of process changes or enhancements
- Manage and resolve inbound inquiries into the Data Steward Team
- Experience with salesforce.com
- Demonstrates strong analytical, verbal and written communication skills
- High level of problem solving ability
- Exceptional interpersonal skills, will communicate with various levels of management
- Must have strong organizational and the ability to handle multiple tasks
- Effective time management skills are required along with strong attention to detail