Business Operations Analyst – Customer Data Steward

Scope of Responsibilities/Expectations


- Regular review of customer data for alignment to data standards
- Review and removal of duplicate customer records in salesforce.com
- Maintain the integrity of our customer information
- Assist customer master team with data cleansing activities
- Assist with implementation of process changes or enhancements
- Manage and resolve inbound inquiries into the Data Steward Team

Specific Knowledge/Skills


- Experience with salesforce.com
- Demonstrates strong analytical, verbal and written communication skills
- High level of problem solving ability
- Exceptional interpersonal skills, will communicate with various levels of management
- Must have strong organizational and the ability to handle multiple tasks
- Effective time management skills are required along with strong attention to detail