Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions - underpinned by the world’s largest delivery network - Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With approximately 373,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com.
Accenture Operations is one of Accenture key capabilities dedicated to work on outsourcing engagements. These are long-term partnerships with clients for whom we manage and provide increasingly specialized business operations, such as finance and accounting, IT, applications development and maintenance, helpdesk services, and HR. We not only maintain key business functions for clients, we constantly seek to improve them to help our clients move ahead of the competition.
Job Description:
The role of the Business Operations Analyst is to support the European DC in managing managing resources, services, projects, and budgets to meet both the goals of the business and clients.
Responsibilities include the execution of demand management processes, training and skills tracking, management reporting and creating models to support business decisions
Key Responsibilities
- Manage the resource allocations for the UK and Poland ensuring utilisation & recoverability of resources is maximised
- Monitor the demand vs. supply position identifying options for growth, cross skilling and off-shoring – increase recoverability
- Accountable for the management of External Opportunities analysing met & un-met opportunities identifying skills gaps.
- Facilitate the resource management meeting driving actions and providing analysis on a bi-weekly basis
- Recruitment support
- Reporting and analysis of business data
- Candidates will ideally be degree level educated or have a background in procurement or finance
- Knowledge of Microsoft Office in particular Microsoft Excel - producing reports, analysing data. Knowledge of Microsoft Project would be an advantage
- Experience with scheduling & planning
- Excellent communication (written and oral) and interpersonal skills
- Controlling/running large meetings and conference calls
- Energetic and confident with good attention to detail
- Eager to learn, responsive and enthusiastic
- Professional attitude - co-operative and mature approach to work
- Highly organised, able to plan ahead for short to long term objectives
- Able to work within a team and in co-operation with teams in other locations
- Location: Warsaw
- Opportunity to work for the most recognized brands in the world among such areas as: FMCG, airlines, banks, finance, insurance and tourism
- Benefits package, including private medical care, lunch vouchers, sport club card
- Training package on various technologies and possibility to gain a certification
- Paid overtime and on-calls
- International teams and multilingual environment
- Access to the latest high-tech solutions and opportunity to specialize in other technologies
- Ability to learn from the best IT experts on the market
- Possibility to work on international projects abroad (USA, Germany, France, UK)
- Tools: laptop, smartphone
- After the trial period possibility to work from home ('home office')
"I hereby express my consent to process my personal data included in my job offer by Accenture Sp. z o.o. or any other entity of the Accenture group for recruitment purposes and once the recruitment process is closed, I agree that Accenture Sp. z o.o. with its registered seat in Warsaw, 00-121, ul. Sienna 39 or any other entity of Accenture group places and processes my personal data in its database. I also express my consent to sending my personal data to third parties within the Accenture group pursuant to the Personal Data Protection Act of 29th August 1997 (Journal of Laws of 2002, No. 101, position 926 as amended). I submit the data voluntarily. I have been informed about the right of access to the content of my data and about the possibility of correcting them."
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Accenture does not discriminate employment candidates on the basis of race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law.
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