Business Travel Consultant with English

In the context of our Global Service Center (GSC) growth, we are hiring business travel counselors in Warsaw! Your mission as CWT Travel Counselor is tdeliver the perfect trip sthat CWT can sustain optimum results for clients and shareholders. You are specifically responsible for delighting the traveler/travel arranger, building commercial value, and strengthening the CWT brand in a way that balances the requirements of all stakeholders and positions our workforce as a key differentiator for our business. 

• Customer service responsibility dealing with international clients on a daily basis
• Booking all modes of transportation, including flights, hotels and ground transport, according tcustomer needs
• Efficient and meticulous customer service when customers modify their travel arrangements
• Providing 24/7 customer assistance in emergency situations
• Maintaining an exceptional business relationship with the customer, tailoring trips ttheir needs whilst advising and making suggestions tselect the best products and suppliers for the most economical costs
• Full use of Sabre, Galileand Amadeus global reservation systems

• Excellent command of English
• Additional languages such as Italian, French, Spanish or German are a plus
• Outstanding communication skills
• Openness and willingness twork with a customers at any level
• Full commitment and engagement whilst training and when the role commences
• Previous experience is not required as intensive training will be provided!

Carlson Wagonlit Travel (CWT) is a global leader specializing in business travel management and our travel counselors know that teamwork and great results have no boundary. We are proud to have been named the most admired Travel Management Company – and we are even more proud that we achieved it together. Whether we are booking government travel, advising on international security or establishing relationships with global corporations, we work as a family. We support each other. We grow as a team. And to us, that’s what makes a world of difference.

Lean about our travel counselor opportunities and start your journey!

• A stable work environment in an international company, the market leader in travel management
• Full-time employment contract
• An interesting and varied role with the use of foreign languages on a daily basis
• Benefit package: private Enel-med medical care, life insurance, sports card, lunch card, IATA card, co-financing for studies
• A professional training course at the start of the employment
• The possibility tdevelop and grow in a global corporation