Business Unit Manager

• Professional development opportunities in a multi-cultural environment – Lionbridge has offices in 28 countries and many of these offices work collaboratively on projects, exposing our employees to a wide range of cultures and work styles.

• Ability to cope with the latest technologies.

• Work in a creative team and friendly atmosphere.

• Full-time job contract.

• Flexible working hours.

• Employee benefits package.

Project Management Unit is focused on project productivity, delivery and quality resulting in strong financial performance and customer satisfaction as well as flexible and effective resources utilization and allocation.

The role performs a wide range of duties including some or all of the following: project planning, project staffing, project execution & control, project evaluation. The role drives innovation and best practices related to project management and execution. The role is responsible for ensuring project management consistency with company strategy, commitments and goals.

Reports to: Delivery Center Director

• Ensure that projects deliverables are on time, within scope and budget as well as at the required level of quality.

• Drive and assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility.

• Plan and coordinate internal resources and third parties/vendors for the flawless execution of projects.

• Plan and ensure resource availability and allocation (utilisation, billability, workload).

• Ensure resources flexibility across projects/ clients.

• Develop a detailed projects plans to monitor and track progress.

• Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques.

• Measure project performance using appropriate tools and techniques / KPIs.

• Report and escalate to management as needed.

• Successfully manage the relationship with the client and all stakeholders.

• Perform risk management to minimize project risks.

• Enhance and develop innovation and automation initiatives that increase project efficiency and financial performance.

• Establish and maintain relationships with third parties/vendors.

• Create and maintain comprehensive project documentation.

• Maintain and develop project management standards.

• Develop and implement on-boarding trainings and other professional trainings related to project management, knowledge sharing.

• Develop and coordinate a cooperation with other delivery centres and other sites.

• Maintain close working relationships with corporate functions managers in all areas (Development, IT, Finance, Administration, Sales and HR).

• Make decisions as to team restructuring, dismissals, and seek approval for hires (aligned with budget, plan, and local P&L).
   

• Very good educational background, preferably in the fields of computer science, engineering, economics (Master Degree).

• Proven working experience in project management, preferably in the information technology sector.

• Excellent client-facing and communication skills.

• Excellent written and verbal communication skills.

• Excellent analytical and problem solving skills.

• Good, practical knowledge of project management financials.

• Proven experience in strategic planning.

• Proven experience in risk management.

• Proven experience in change management.

• Solid organizational skills including attention to detail and multi-tasking skills.

• Strong working knowledge of Microsoft Office.

• PMP / PRINCE II certification is a plus.

• Experience in large teams management and development.

• Fluency in English (written and oral).

• Communicate Effectively: Speak, listen and write in a clear, thorough and timely manner using appropriate and effective communication tools and techniques.

• Creativity/Innovation: Develop new and unique ways to improve operations of the organization and to create new opportunities.

• Foster Teamwork: Work cooperatively and effectively with others to set goals, resolve problem, and make decisions that enhance organizational effectiveness.

• Influencing and Leading: Positively influence others to achieve results that are in the best interest of the organization.

• Leadership Skills (Team): to keep team employees motivated, resolve conflicts and make hard decisions for PMU employees.

• Make Decisions: Assess situations to determine the importance, urgency and risks, and make clear decisions which are timely and in the best interests of the organization.

• Organize: Set priorities, develop a work schedule, monitor progress towards goals, and track details/data/information/activities.

• Plan: Determine strategies to move the organization forward, set goals, create and implement actions plans, and evaluate the process and results.

• Solve Problems: Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem.

• Proactive, flexible and motivated personality.

• Behave Ethically: Understand ethical behaviour and business practices, and ensure that own behaviour and the behaviour of others is consistent with these standards and aligns with the values of the organization.