Coyote Logistics
Logistics is at the heart of everything around you. As a leading third-party logistics (3PL) service provider, Coyote plays a crucial role in the global supply chain and delivery of goods across many sectors around the world, which makes us an essential business. Powered by proprietary technology, smart people, and unrivalled commitment, Coyote’s success revolves around its vision:
We lead. We innovate. We move the world’s freight-forward.
Our culture fuels our purpose daily: we eliminate inefficiencies in road transportation. Our people make Coyote what it is, which is why we prime them for career success with training programs, accessible leadership, talent development, and unique workplace perks and benefits. The dynamic energy of our culture is rooted in relationships. We're better together and value the diverse backgrounds, experiences, and perspectives of each Coyote to enhance collaboration and problem solving between our employees around the world. From day 1 you will learn the ins and outs of our business and industry: Things move fast in logistics and as part of the Coyote you will have access to the resources needed to achieve your goals and get things done - no excuses -.
Capacity Procurement Representative
Wrocław, ul. Wagonowa 2A
- Available: 01.08.2024
- Open positions: 1
- 2 Shifts: Monday – Friday 8:00 – 16:15 and 8:45 – 17:00
- Mode: Hybrid available after training
Recruitment process:
- Phone call
- Job interview
How You’l have an Impact:
You will be responsible for managing day-to-day contact and relationships with carriers. You will play a crucial role in ensuring the smooth and efficient movement of goods from origin to destination, and in securing reliable transportation partners to meet the diverse needs of our clients. You will work closely with various departments, including operations and carriers, to ensure seamless coordination and high-quality service in alignment with both customer expectations and Coyote standards.
Your responsibilities:
- Procurement:
- Create and develop carrier relationships according to network needs
- Set up new carriers with Coyote services such as CFS, GPS integration, and Coyote.com
- Negotiate rates, capacity and contractual agreements
- Network Performance:
- Day-to-day contact with carriers
- Maintain high-quality service level
- Identify and resolve any issues associated with the movement of freight
- Manage daily operations, including but not limited to: tracking, paperwork, accessorial, compliance issues, billing and incidents
- Communicate with the Operations team regarding changes (two way communication)
- Network Performance:
- Day-to-day contact with carriers
- Maintain high-quality service level
- Identify and resolve any issues associated with the movement of freight
- Manage daily operations, including but not limited to: tracking, paperwork, accessorial, compliance issues, billing and incidents
- Communicate with the Operations team regarding changes (two way communication)
- Network Optimization:
- Support Network Planner and Senior Capacity Procurement Representative in daily tasks
- Support Network Planner and Senior Capacity Procurement Representative in daily tasks
Our requirements
- English B2
- Polish B2
- Communication – You will be speaking with customers over the phone & face to face.
- Problem Solving – Ops Reps must be able to critically solve issues as they arise both internally and externally.
- Organization – Prioritization & time management are key
Preferred Education & Experience:
3 years experience in customer service, operations and/or logistics
What we offer
- On site training - we will teach you everything you must know to succeed.
- Work in international and supportive environment
- Free access to LinkedIn Learning to grow in your profession and gain new skills
- Comprehensive benefits package (Sport Package, Private Medical Care, group life insurance)
- Casual dress code
- Company events
- Onsite English classes
- Warm welcome to The Pack
