Kelly Services Poland Sp. z o.o. powstała w 2007 roku przejmując działającą od roku 1999 firmę Talents Polska. Jest częścią amerykańskiej globalnej firmy Kelly Services Inc., lidera w branży pozyskiwania pracowników. Kelly oferuje szeroki zakres usług, w tym rekrutacje stałe i czasowe, executive search oraz outsourcing i doradztwo personalne. Obsługując Klientów z całego świata Kelly Services corocznie zapewnia zatrudnienie ponad 500,000 pracownikom na całym świecie. Dochód firmy w 2016 roku wyniósł $5,3miliarda. W 2016 roku firma Kelly Services obchodziła 70-lecie swojej działalności na świecie.
Cash Collection Specialist with English and Russian
Location: Warszawa
Responsibilities:
- Handles day-to-day activities and ensures timely cash collection
- Regularly reflects the status of collection activities and results
- Contacts clients regarding overdue accounts and determining reasons for non-payment
- Analyses overdue receivables and uses best practices to improve the cash collection results
- Prepares and follows up of dunning letters
- Answers to customer queries and resolves customer disputes
- Improves strategies for collection processes and procedures
- Builds relationships with clients using best in class client service
Requirements:
- Fluent English and Russian
- Excellent communication (written and oral)
- Excellent interpersonal skills
- Experience in cash collection or customer service area
- Flexibility, especially in the period of month-end closing
- Ability to work analytically in a problem-solving environment
- Responsibility and accuracy in the completion of received tasks
- Good working knowledge of MSOffice tools
- Continuous improvement mindset
We offer:
- Work in an international environment
- Friendly workplace atmosphere
- Employment agreement with benefit package (private medical care, sport and recreation program)
- Stable employment conditions
