Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 624,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.
- Managing performance of the Team, focusing on Critical Service Levels and Key Metrics (i.e. Collections Efficiency Index, Past Due reduction %, timely response to customer queries)
- Coaching and mentoring of the Team, especially in the area of customer experience
- Conducting capacity analysis and monitoring recruitment
- Serving as 1st point of escalations for the Client
- Driving projects and analysis on request
- Maintaining Continues Improvement Agenda
- Maintaining good relationship with the Client
- Maintaining relationships with Accenture Teams and partnering functions from other geographies
- 5 years of experience in managing Cash Collections Teams (in large multinational company)
- Excellent communication skills (written and verbal)
- Feeling very comfortable working in constantly changing environment
- Partnering and Collaboration skills
- Finance Accounting degree or equivalent work experience
- Advanced knowledge of Oracle Microsoft Office Suite
- Using foreign language and new technology solutions daily, cooperating with various global Clients
- Constant support and clear development path from your first day at office – dedicated Buddy, who will help you in adjusting to the new workplace
- Focus on your strengths and continuous feedback enable fast professional growth, as well as new skills building by various online and classroom trainings
- Inclusion and diversity in practice: truly multicultural environment; we support LGBT, people with disabilities and parents. In our culture of equality, people are truly valued for their differences and free to be who they are
- A flexible approach that allows an appropriate work-life balance where sports activities, outings, volunteering initiatives are part of our regular day-to day life.
- Commitment to reducing our environmental impact in terms of carbon, water and waste across Accenture facilities and in the communities in which we work and live by joining different initiatives
- Full work comfort – private medical care, life insurance, access to MyBenefit platform, bonuses for referring new employees
- Modern, ecological office in city center with convenient connection for all means of transport (incl. chill room, game room, free bicycle parking and coffee-breaks at terrace)
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 624,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.
- Managing performance of the Team, focusing on Critical Service Levels and Key Metrics (i.e. Collections Efficiency Index, Past Due reduction %, timely response to customer queries)
- Coaching and mentoring of the Team, especially in the area of customer experience
- Conducting capacity analysis and monitoring recruitment
- Serving as 1st point of escalations for the Client
- Driving projects and analysis on request
- Maintaining Continues Improvement Agenda
- Maintaining good relationship with the Client
- Maintaining relationships with Accenture Teams and partnering functions from other geographies
- 5 years of experience in managing Cash Collections Teams (in large multinational company)
- Excellent communication skills (written and verbal)
- Feeling very comfortable working in constantly changing environment
- Partnering and Collaboration skills
- Finance Accounting degree or equivalent work experience
- Advanced knowledge of Oracle Microsoft Office Suite
- Using foreign language and new technology solutions daily, cooperating with various global Clients
- Constant support and clear development path from your first day at office – dedicated Buddy, who will help you in adjusting to the new workplace
- Focus on your strengths and continuous feedback enable fast professional growth, as well as new skills building by various online and classroom trainings
- Inclusion and diversity in practice: truly multicultural environment; we support LGBT, people with disabilities and parents. In our culture of equality, people are truly valued for their differences and free to be who they are
- A flexible approach that allows an appropriate work-life balance where sports activities, outings, volunteering initiatives are part of our regular day-to day life.
- Commitment to reducing our environmental impact in terms of carbon, water and waste across Accenture facilities and in the communities in which we work and live by joining different initiatives
- Full work comfort – private medical care, life insurance, access to MyBenefit platform, bonuses for referring new employees
- Modern, ecological office in city center with convenient connection for all means of transport (incl. chill room, game room, free bicycle parking and coffee-breaks at terrace)