Accenture is a global management consulting, technology services and outsourcing company, with more than 281,000 people serving clients in more than 120 countries. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world's most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments. The company generated net revenues of US$28.6 billion for the fiscal year ended Aug. 31, 2013. Its home page is http://www.accenture.com/.
Accenture's Services workforce is a dedicated team of people who work on outsourcing engagements. These are long-term partnerships with clients for whom we manage and provide increasingly specialized business operations, such as finance and accounting, IT, applications development and maintenance, helpdesk services, and HR. We not only maintain key business functions for clients, we constantly seek to improve them to help our clients move ahead of the competition.
Cash Collector with English and Dutch
Workplace: Warszawa
Key responsibilities:
- Responsible for timely cash collection
- Handles day-to-day activities and refers the most delicate matters to the superior
- Regularly reflects the status of collection activities
- Analyze customer account balances
- Investigate and resolve customer issues
- Correspond and negotiate with customers based in LATAM (direct contact over the phone and also by e-mail)
- Write off uncollectible balances
- Fluent English
- Fluent Dutch
- Experience in cash collection or customer service (at least 1+ years B2B)
- Excellent communication (written and oral) and interpersonal skills
- Very good Excel
- Flexibility, especially in the period of month -end closing
- Ability to work analytically in a problem-solving environment
- Responsibility and accuracy in the completion of received tasks
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Opportunity to work for the most recognized brands in the world
- Attractive salary
- Online and classroom trainings
- Notable discount for the language courses (incl. you and your family members)
- Social benefit packages including: private medical care, Sodexo vouchers, Benefit sport club cards, life insurance, professional photo classes
- Open communication among all employees and across the teams
- Ongoing mentoring and support not only during the induction period
- Friendly work atmosphere and chill-out spaces for chats
- Accelerate runners club and the participation in various employee initiatives
- Beverages (as coffee, tea) at any time you want
