Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With more than 505,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at http://www.accenture.com/.
Accenture Operations provides business process services for specific functions, including finance and accounting; procurement and supply chain; and marketing & sales. We operate business processes with a combination of talent and data, artificial intelligence, analytics and digital technologies, helping clients to improve their productivity, customer experience and performance.
- Create and develop operational processesAssume a lead role in documenting and testing of new operational processes (desktop procedures, process flows, systems flows to client standards).
- Prepare presentations, control boards, KPI information & other ad hoc reporting requests when required.
- Make a decisive contribution to improving operations customer satisfaction ratings by using customer feedback to direct business improvement initiatives
- Liaise with internal and external customers and support departments on quality problems and issues.
- 2 years of experience in PTP, Financial Services or Banking desired.
- Proficient English business communication skills; verbal and written
- Must be competent in Microsoft Office (All Products)
- Experience in using Payment and Banking Tools a plus. Subject Matter Expertise desired. Key roles require project management skills and background.
- Demonstrated strength in project management fundamentals, client negotiation skills, strong analytical skills.
- Using foreign language and new technology solutions daily, cooperating with various global Clients.
- Constant support and clear development path from your first day at office – dedicated Buddy, who will help you in adjusting to the new workplace.
- Focus on your strengths and continuous feedback enable fast professional growth, as well as new skills building by various online and classroom trainings.
- Inclusion and diversity in practice: truly multicultural environment; we support LGBT, people with disabilities and parents. In our culture of equality, people are truly valued for their differences and free to be who they are.
- A flexible approach that allows an appropriate work-life balance where sports activities, outings, volunteering initiatives are part of our regular day-to day life.
- Commitment to reducing our environmental impact in terms of carbon, water and waste across Accenture facilities and in the communities in which we work and live by joining different initiatives.
- Full work comfort – private medical care, life insurance, access to MyBenefit platform, bonuses for referring new employees.