CI&IS Products Consultant
Job Responsabilities:
- Support and maintain applications provided by Carlson Wagonlit Travel as well as third parties
- Investigate technical problems and their potential impact, seek out solutions to issues and take timely action to resolve them
- Participate actively in projects related to maintenance, support and changes of Carlson Wagonlit Travel’s applications
- Log and track client requests in the appropriate service management tools
- Escalate client requests to appropriate internal or external teams
- Constantly work and improve Client Satisfaction by performing all duties assigned, meeting deadlines, and effectively prioritizing workload
- Represent Carlson Wagonlit Travel and Client Integration Services in a professional and positive manner
Qualifications:
- Genuine passion for customer satisfaction and capability of customer insight
- Good organizational capabilities and mind set, ability to manage multiple projects and work assignments
- Flexibility and availability for non-EMEA opening hours (24/5 is being considered)
- Clear thinking and can-do attitude
- Problem-Solving Skills: being able to quickly solve the issue is required.
- Demonstrated ability to work collaboratively
- Fluent in English, possibly a second language
About CWT
Carlson Wagonlit Travel (CWT) is a global leader specializing in business travel management and our travel counsultants know that teamwork and great results have no boundary. We are proud to have been named the most admired Travel Management Company – and we are even more proud that we achieved it together.
About CWT
Carlson Wagonlit Travel (CWT) is a global leader specializing in business travel management and our travel consultants know that teamwork and great results have no boundary. We are proud to have been named the most admired Travel Management Company – and we are even more proud that we achieved it together.
In 150+ countries
Job details
- Primary Location: PL-PL-Warsaw
- Work from home: No
- Employment type: Standard
- Job Family: Travel Operations
- Scope: Global
- Travel: No
- Shift: Variable
- Organization: Traveler Services
- Job Posting: May 30, 2017