Carlson Wagonlit Travel (CWT) is the global leader specialized in managing business travel and meetings and events. CWT is dedicated to helping companies of all sizes, as well as government institutions and non-governmental organizations, optimize their travel program and provide best-in-class service and assistance to travelers.
With 20,000 employees worldwide and offices in more than 150 countries and territories, CWT deploys the right people, processes, skills and technologies to consistently deliver great service and bottom line results to its corporate clients.
At CWT, we have a unique and compelling culture as an employer defined by our people and supported by our Core Values. Our employees feel a genuine respect for one another, act with uncompromising integrity and feel proud of our global market leadership. They value working together, embrace opportunities for continuous learning and have an intense desire to serve customers.
CWT is looking for talented and enthusiastic people. People who want to realize their professional ambitions while delivering the highest levels of expertise and service to our customers. As a global leader in business travel management, we offer exciting opportunities in different areas around the world. If you share our commitment to excellence and customer care and enjoy professional challenges, we would like to hear from you.
Learn about us and start your journey! We are currently looking for:
(DSP Project)
Main objective / Context
The DSP (Data Standardization Project) Team will be responsible for implementing CWT clients into new configuration standards rollout during the first phase of the project. The implementation team will use internal tools to perform both setup and quality testing, to ensure all works as designed.
Main responsibilities & duties
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Configuration of dedicated system components (CWT Portrait Line Definition)
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interact extensively with all DSP Project Managers and DSP Central Team members (multilingual, internal Clients) via email and phone
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follow data changes schedule among 2 phases of the project
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follow Client’s migration schedule into the new standards
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test Client’s changes implemented in GDS systems
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search for solutions, reproduce issues (if any) and taking corrective actions
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if needed, appropriate escalation to direct management and/or to DSP Central Team
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Ensure best practices are adopted regionally, as well as locally
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Act as a Team Player
Candidate’s profile:
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English fluent: written and oral,
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MS Word, Excel, Outlook is a must
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Word, Excel, Outlook is a must
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Basic analytical & troubleshooting skills
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Strong attention to detail
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Exceptional approach towards
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Preferred – Bachelor or Masters Degree in related field and/or equivalent recent work experience
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Students are welcome
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Customer Service experience
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Web Design will be additional asset
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Programming will be additional asset
We offer:
A stable employment; a dynamic working environment in a growing and highly qualified team; soft skills and hard skills trainings; career development opportunities; employee benefits, e.g. medical insurance, life insurance, lunch card, multisport card, IATA card, recognition awards.
