Carlson Wagonlit Travel Solutions Group, a global consulting organization that forms part of CWT, works with corporations to optimize their business travel spends. The focus of this group is traditionally around managing supplier sourcing activities for airline, hotels and ground transportation companies on behalf of clients, but we also provide a wide range of strategy and optimization services to clients across other areas of travel.
We are currently looking for candidates for the position:
Main responsibilities & duties:
- Configuration of dedicated system components (CWT Portrait Line Definition)
- interact extensively with all DSP Project Managers and DSP Central Team members (multilingual, internal Clients) via email and phone
- follow data changes schedule among 3 phases of the project
- follow Client’s migration schedule into the new standards
- testing of the Client changes implemented in GDS systems
- searching solutions, reproducing issues (if any) and taking corrective actions
- if needed, appropriate escalation to direct management and/or to DSP Central Team
- Ensure best practices are adopted regionally, as well as locally
- Act as a Team Player
Profile
- English fluent: written and oral
- Word, Excel, Outlook is a must
- Knowledge of XML & XSLT will be expected from half of new hires
- Knowledge of Amadeus or other GDS will be additional asset
- Basic analytical & troubleshooting skills
- Strong attention to detail
- Exceptional approach towards work
- Abilities to deal within a multicultural environment and in a Team
Education/Experience
- Preferred – Bachelor or Masters Degree in related field and/or equivalent recent work experience
- Customer Service experience
- Web Design will be additional asset
- Programming will be additional asset
- Students are welcome
Carlson Wagonlit Travel offers:
Full-time job based on a work contract, trainings (external and internal), challenging, friendly, high technology, international and dynamic environment, with career development possibilities.
