As a HR Analyst, you'll be responsible for:
• Manage Payroll related web cases, providing best in class client experience for Cisco employees, managers and HR stakeholders.
• Calculate, key, total, and balance substitute payrolls. Handle voluntary and involuntary deductions. Enter changes to employee payroll records. Create reports for information pertaining to retirement and payroll. Communicate with employees regarding changes in salary, benefits, etc.
• Escalates exceptions and complex requests using the established escalation model, to ensure accurate, timely and consistent case resolution
• Effective and appropriate management of sensitive data and information
• Participation in cross-functional projects to ensure end to end HR/Payroll processes are seamless from a Data, systems interface and policy perspective
• Collaboration and Effective communication with internal HR and Payroll stakeholders
From our candidates we expect:
- fluency in English
- experience in Customer Service
- experience in HR/payroll will be an advantage
- pro-customer attitude
In exchange for your skills and competencies, we can offer:
- Stable, long-term cooperation on the Cisco project and daily work with the best IT specialist in international enviroment for one of the Best Employers in Poland with people from all around the world
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B2B contract with attractive salary and benefit package:
Surcharge to Multisport card and private medical healthcare Medicover -
Working in Cisco Office with Two cafeterias, Summer gardens, Outdoor Ping Pong table, Xbox games and board games in creativity rooms, Massage chairs, Table football and more
- Permanent access to e-learning platform with more than 4,000 training courses, including Cisco, CompTIA, LPI, ITIL, PMI, Scrum, VMWare
- Monthly feedback about your performance and development plan
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Possibility of changing position, department, gaining new knowledge and experience
