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CISCO IPT Specialist

DGS Poland Sp. z o.o.
Szczecin
praca stacjonarna
3588 dni temu

 

Due to dynamic expansion we are looking for candidates for the position of:

CISCO IPT Specialist
Miejsce pracy: Szczecin

Requirements
  • Experience in the configuration and maintenance of Cisco voice communications infrastructure (CUCM, UCCX, CUC, Cisco Voice gateways)
  • Excellent troubleshooting/problem solving skills
  • Good English is a must
  • Operational knowledge of voice collaboration systems and contact center functionalities.
  • SIP Trunk and ISDN experience
  • CCNA Collaboration; preferred CCNP Collaboration
  • 4-5 years of experience in IPT implementation and support
  • Work in 16/5 (possibly24/5) support model
  • Global company understanding
  • Voice recording experience AQM/Verba
  • Cisco UCS (VMWare) understanding
  • Cisco TAC understanding
Responsibilities:
  • Configuration and maintenance of Cisco voice communications infrastructure
  • Responsible for voice technology operations based on Cisco VoIP solutions
  • Manage CUCM and related servers concurrently in a high availability environment
  • Work with Incidents and requests based ITIL principles
  • Proactively identify problems, monitor performance and perform upgrades to CUCM, UCCX and more

 

 

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