Manpower to światowy lider w dziedzinie HR o ponad 60-cio letniej tradycji. Nasza firma jest obecna w 82 krajach, na terenie Polski mamy 50 oddziałów. Współpracujemy z 400 000 klientów rocznie, w tym małymi i średnimi przedsiębiorstwami ze wszystkich sektorów, a także największymi światowymi korporacjami. Nasze usługi obejmują pracę tymczasową, rekrutację pracowników stałych, zatrudnienie zewnętrzne oraz doradztwo personalne. Obecnie dla jednego z naszych Klientów poszukujemy Kandydatów na stanowisko:
Client and Contact Data Management Team Leader with English and German
Praca Stała
Miejsce pracy: Warsaw
Nr Ref.: CCDMTL/035/BAG
Zadania:
- Delivery of professional data management services to the Marketing Operations Team based in company's headquarters, using internal CRM system and SAP CRM
- Managing changes to contact data submitted by the users of internal CRM system
- Managing changes made to client and organisational data submitted by users
- Effective management of the workload of the team based on the priorities set by Marketing Operations Team
- Coaching team members to ensure they develop the knowledge of the systems needed to complete their daily tasks
- Regular communication to the team on subjects and issues relevant to their day-to-day roles
- Efficient delegation of tasks as and when required
- Keeping the relevant managers informed of weekly progress of the team workload
- 3-5 years of professional experience in a Shared Service/BPO or data processing environment
- Proficiency in data entry and data management
- Proven track record in a role of a Team Lead or people supervisor
- Fluent English, German and Polish
- CRM system experience
- Knowledge of SAP
- Computer skills (MS Office)
- Leadership skills
- Willingness to travel, particularly during transition
- Strong analytical skills
- Flexibility and ability to cope with changing priorities
- Team work and communication skills
- Ability to work efficiently under pressure
- Good opportunities to develop professional career in international environment in new prestigious brand on the Polish market
- Opportunity to actively participate in the international Shared Service Centre start-up,
- Competitive salary and attractive benefit package
- Prestigious location in Warsaw city Center (Central Railway Station area)
- Opportunity to be part of priority - quality driven transition
- Unique work culture deriving from our Client's firm
