Client Onboarding Analyst

Citi Service Center


21 godz. temu

Ogłoszenie numer: 1925858, from 2018-03-17

Client Onboarding Analyst

Location: warmińsko-mazurskie / Olsztyn

Reference No.: 17085141


Job description

TTS Account Services Operations has a core set of the critical processes. The AML team will be responsible for coordinating the data elements/client documentation required for payments authorizers to be enabled in Citidirect system. Employee will play a pivotal role in the design of the Account Services AML process.

Key responsibilities:

  • Performing a complete review and due diligence of the documentation ensuring all documents provided are in order as per the country schedule and in line with all legal and regulatory requirements
  • Ensuring that all queries are responded to within SLA timeframes
  • Engaging in various projects - planning, analysing, requirements gathering, governance, status reporting, scheduling, documentation, tests, sign-off's
  • Developing and leveraging strong working relationships across the region and with External Clients during email communication and calls
  • Working with local and regional Operations and Product team to identify gaps/trends in service requirements and pro-actively suggesting enhancements to increase efficiency of service
  • Identify process improvements, helping to define servicing and processing configuration and adopting a standardized approach across EMEA and new markets


  • A minimum of 3 years banking experience
  • Fluent English and excellent communication skills, both written and verbal
  • Customer communication experience (internal/external)
  • Experience of working in a process driven, documentation or legal environment
  • Experience in Documentation Review, Legal or KYC space
  • Experience in coordinating projects in banking operations involving large number of stakeholders
  • Ability to work with partners on senior level
  • Client and process orientation, professionalism, proactive and strong client focus
  • Strong influencing and negotiation skills; ability to build and maintain effective networks and relationships

We offer

  • Opportunity of professional development in the international and well-established company
  • Learning opportunities and challenging assignments in which you can utilize your knowledge
  • Competitive social benefits (medical care, Benefit System, life insurance and others)
  • Chance for a career evolution within Citi business structures

If you match our profile, don't hesitate to click the button below, and let us add momentum to your life! Remember, the sky is the limit!

Let's work together to develop a career for you in investment fund administration. Just press apply.

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