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Client Onboarding Analyst

Citi Service Center

Olsztyn

187 dni temu

Ogłoszenie numer: 1925858, from 2018-03-21

Client Onboarding Analyst

Location: warmińsko-mazurskie / Olsztyn

Reference No.: 17085141

 

Job description

TTS Account Services Operations has a core set of the critical processes. The AML team will be responsible for coordinating the data elements/client documentation required for payments authorizers to be enabled in Citidirect system. Employee will play a pivotal role in the design of the Account Services AML process.

Key responsibilities:

  • Performing a complete review and due diligence of the documentation ensuring all documents provided are in order as per the country schedule and in line with all legal and regulatory requirements
  • Ensuring that all queries are responded to within SLA timeframes
  • Engaging in various projects - planning, analysing, requirements gathering, governance, status reporting, scheduling, documentation, tests, sign-off's
  • Developing and leveraging strong working relationships across the region and with External Clients during email communication and calls
  • Working with local and regional Operations and Product team to identify gaps/trends in service requirements and pro-actively suggesting enhancements to increase efficiency of service
  • Identify process improvements, helping to define servicing and processing configuration and adopting a standardized approach across EMEA and new markets

Requirements

  • A minimum of 3 years banking experience
  • Fluent English and excellent communication skills, both written and verbal
  • Customer communication experience (internal/external)
  • Experience of working in a process driven, documentation or legal environment
  • Experience in Documentation Review, Legal or KYC space
  • Experience in coordinating projects in banking operations involving large number of stakeholders
  • Ability to work with partners on senior level
  • Client and process orientation, professionalism, proactive and strong client focus
  • Strong influencing and negotiation skills; ability to build and maintain effective networks and relationships

We offer

  • Opportunity of professional development in the international and well-established company
  • Learning opportunities and challenging assignments in which you can utilize your knowledge
  • Competitive social benefits (medical care, Benefit System, life insurance and others)
  • Chance for a career evolution within Citi business structures
Please add the following clause: I agree to the processing of my personal data for the needs necessary in the recruitment process.

Poznaj stanowisko: Analityk Systemowy

Analityk systemowy to osoba, która analizuje złożone problemy organizacyjne i strukturalne w formie modeli, do przetwarzania w technologii informatycznej. Osoba zatrudniona na danym stanowisku odpowiedzialna jest, m.in.: za uzgadnianie funkcjonalności systemów IT z udziałowcami projektu, gromadzenie i dokumentowanie wymagań, przygotowywanie analiz wykonalności, założeń realizacyjnych, analiz systemowych, a także za ...
Analityk Systemowy Praca Analityk Systemowy

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