Client Security Associate
Kraków
Nr ref.: 2550636/775441
As part of the Global Security Service (GSS) team, the Client Security Associate role will require close collaboration with internal business partners, domain experts and external contacts to ensure smooth processing of client assessments and audits. The role requires managing the team shared mailbox and the client work intake process, including monitoring the client assessment queue and escalating appropriately if issues or lack of an assessment progression is observed. Our office is located in Kraków and we offer a 50/50 hybrid working model.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.
What the day will look like
- Handle Client security engagement/intake process from request creation to analyst assignmens
- Ensure completeness of the request; proactively seek missing information from the business
- Negotiate due date with Aon business colleagues for client assessment requests
- Monitor, track, and respond to the team shared mailbox
- Respond to requests from internal partners
- Raise identified issues to regional leads
- Handle, monitor, and track client vulnerability campaigns for identified vulnerabilities or incidents
- Create reports and dashboards to monitor and manage service request statistics and identify trends (both in Excel and GRC tool)
- Populate and update internal team repositories (i.e., SharePoint, Loopio)
- Monitor and review client access request to external cyber risk portals
- Respond to basic security questions from our clients
Skills and experience that will lead to success
- Fluency in English – CEFR C1 level (i.e., written and verbal English proficiency
- Advanced in MS Office suite (i.e., Word, Excel and PowerPoint)
- 1-2 years of experience in an international, corporate environment
- Excellent organizational skills with ability to prioritize tasks and work to meet tight deadlines
- Good communication and interpersonal skills (i.e., written, oral and presentation)\
- Basic knowledge in Information technology; Information security; Data Privacy areas is not a must, but is preferred; willingness to self-develop in these areas
- Experience in providing direct services to internal or external clients would be beneficial
How we support our colleagues
In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.
We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard.