Client Service Agent with Italian or German (financial services)

HAYS Poland jest firmą doradztwa personalnego, należącą do międzynarodowej grupy HAYS plc, notowanej na giełdzie w Londynie i największej firmy rekrutacyjnej w Wielkiej Brytanii.

Grupa posiada ponad 390 biur w 27 krajach na całym świecie, w których łącznie pracuje 8 300 specjalistów. Jest liderem w Europie Środkowej i Wschodniej, Azji, Ameryce Południowej, Australii, Nowej Zelandii, Chinach, Japonii, Hong Kongu i Kanadzie.

For our Client, a global leader in financial services, we are currently looking for Italian or German speakers with interest in finance to join Client Service Team.

Our Client provides a wide variety of securities services, including the settlement of securities, such as bonds, equities and investment funds, for cross-border transactions.

Client Service team mission is to facilitate and support the smooth and timely exchange of securities on the secondary markets between Clients and their counterparties.

As a Successful Candidate you will be a part of Client Service team, responsible for interaction and communication with external clients through handling of phone and written (emails) queries regarding the settlement of their securities transactions. the role will involve establishing and maintaining effective relationships with clients gaining their trust and respect, Interacting with operations teams to solve problems and keep clients informed. 

We are looking for dynamic Graduates and young professionals with University degree (ideally finance related background). Fluency in Italian or German and English is a must as well as excellent MS Office skills and outstanding communication skills. Previous experience in customer service area (phone based) will be considered as a great advantage. To be a successful candidate you must be available to work full time and be flexible in terms of working hours. You should be a genuine team player with excellent problem solving skills and ability to work well under pressure.

Our Client offers a unique opportunity to develop expertise within the financial sector. Excellent development possibilities (on-the-job training, coaching and soft skills training) combined with multiple career advancement opportunities will be offered as the Centre develops. On top, the Company will provide you with an attractive and competitive salary and benefit package tailored to your needs.

If you are willing to take this challenge do not hesitate and send us your application in English.

Prosimy o dopisanie następującej klauzuli „Wyrażam zgodę na przetwarzanie moich danych osobowych zawartych w ofercie dla potrzeb procesu rekrutacji zgodnie z Ustawą o ochronie danych osobowych z dnia 29.08.1997r., Dz. U. Nr 101, poz. 926 ze zm.” Numer w rejestrze agencji zatrudnienia: 361 hays.pl