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Client Support and Payments Specialist with French
COGNIZANT TECHNOLOGY SOLUTIONS POLAND SP Z O O
Gdańsk
specjalista (mid)
46 dni temu
Client Support and Payments Specialist with French
Gdańsk

At Cognizant, we are dedicated to helping the world's leading companies build stronger businesses — helping them go from doing digital to being digital.

In Poland, our offices are located in Kraków, Gdansk and Wroclaw. With the capacity to support various clients, we offer a world of opportunities for both professionals and graduates. You can expect five-star training, a chance to realize your career goals, and a range of benefits. Be Cognizant!

 

What we have for you:
  • Opportunity to be part of a global organization focused on development
  • Open-minded and multinational environment
  • Training & development opportunities including language courses
  • Professional development and clear career path
  • Full equipment and paid training provided from the first day of work
  • Extensive benefits package:  (Luxmed medical healthcare including dental care, life insurance, cafeteria benefits)
  • Welcome Bonus in amount of 18 000 PLN gross
What you do:
  • Manage and communicate with high-end client partners on a regular basis
  • Provide wide-range support regarding the incentive programs to client partners via mail
  • Respond and resolve queries from partners and subsidiaries regarding incentive calculation, payment, disbursement, and other related queries
  • Enroll and onboard partners in the client ecosystem based on eligibility criteria established by the client
  • Handle end-to-end payment process - processing incentives earning calculations, claims, and reconciliation
To make this happened you need to have:
  • Excellent written communication skills – English & French
  • Interest and ability to quickly learn high-tech products and services
  • Experience reconciling accounting figures and financial records
  • Intermediate to advanced computer literacy
  • Good on numerical ability and logical reasoning
  • Working experience of MS Excel – Highly Desirable. Few examples are but are not limited to:
  • Lookup Functions – VLOOKUP, XLOOKUP
  • Logical Functions – IF, AND, OR, XOR
  • Text Functions – FIND, SEARCH, PROPER, TRIM, CONCATENATE
  • Formatting & Auditing
  • High level of attention to detail
  • Professional email writing skills
  • Appropriate handling of sensitive information
  • Ability to work to deadlines
  • Team player with the ability to work with multiple stakeholders involved
  • Strong client relationship management and customer service skills
  • Willingness to work from the office
Nice to have:
  • Finance, Business or Accounting background
  • Prior BPO experience
  • Proactive and able to identify risks
Prosimy o dopisanie klauzuli: Wyrażam zgodę na przetwarzanie moich danych osobowych zawartych w mojej ofercie pracy dla potrzeb niezbędnych do realizacji procesu rekrutacji (zgodnie z Ustawą z dnia 29.08.1997 r. o Ochronie Danych Osobowych; tekst jednolity Dz. U. z 2016 r. poz. 922 z późn. zm. ). Jednocześnie oświadczam, że zostałem/am poinformowany/a o dobrowolności podania danych osobowych oraz prawie dostępu do treści swoich danych i ich poprawiania.

Poznaj

COGNIZANT TECHNOLOGY SOLUTIONS POLAND SP Z O O

Cognizant is a leading IT Services provider globally, transforming Clients' business, operating and technology models for the digital era. Headquartered in the US, Cognizant is ranked on the Fortune 500 and is consistently listed among the most admired companies in the world.

At Cognizant, we celebrate diversity and inclusion across our workforce and with our partners, communities and fellow racing fans. That’s why, alongside the Aston Martin Cognizant Formula One team, we work in unison for a more inclusive future. All in, all welcome.

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