Cloud Application Administrator
Miejsce pracy: Wrocław
Nr ref.: JO-1612-344946_2
Cpl Jobs is a part of the larger European recruitment and HR services group, Cpl Resources. We help the greatest talents to develop their careers and enable leading companies on the Polish and European market to find the best professionals.
For our Client, an international IT Company, wea are looking for a Cloud Application Administrator M/F
Location: Wrocław
Responsibilities
- Perform post installation, configuration and upgrade tasks of all M3 products
- Ticketing based workflow, schedules and assignments.
- Complete all required documentation and ticket updates as part of deliveries, exit documents and technical documentation
- Maintain communications with the engagement owner and related technology teams.
- Provide specific recommendations surrounding M3 (also related third party) technologies and tools in order to perform product installations, upgrades, M3 system administration and related activities in a professional and organized manner.
- Gain an understanding of the customer’s business and implementation requirements.
- Coordinate communication with Infor Global Support, Consulting Services, Service Delivery, Product Development and Customer teams.
- Develop a working knowledge of the current Cloud, SaaS, Managed Services processes and tools used to provide an accurate, complete and successful operation
- Identify, analyze, troubleshoot and resolve M3 technology related issues.
- Provide input into the streamlining and automation of M3 Cloud processes and methodologies related to overall technical activities.
- Proactively develop skills, knowledge and certification on latest technology.
- Maintain up-to-date skills on the most recent release of the M3 technical and third party tools in order to provide a high level of service to the customer
Requirements
- Bachelor’s Degree in Computer Science or related field or equivalent work experience, preferred
- Experience with ERP products Nice to have:
- M3, Grid, Java, LCM, Smart Office, StreamServe, MEC and additional ancillary products including ION
- Windows/LINUX operating system experience, working with a variety of hardware configurations. IBMi knowledge a plus.
- Working experience with SQL Server administration tasks
- Active Directory/Light Directory Services, ADFS, update services, remote desktop services.
- Demonstrated overall breadth and variety of technology expertise, ITIL Certification a plus
- Working knowledge of relational databases and web-related technologies
- Excellent time management, communication (oral and written), presentation, and organizational skills
- Working knowledge of technology including but not limited to, databases, operating systems, hardware configurations and networks
Our client offers:
- International environment competitive salary
- Possibilities to develop inside fast develop company
- Benefit package