Collection Analyst with English

Work model: Onsite

About the role

Would you like to discover how we work and who we are? Do you hold a degree university, and would you like to gain experience in a corporate environment?

If you would like to start your career journey with us, we can assure you that on this job position you will gain experience in a customer-facing position and develop your skills in domains like accounting, conflict management and intercultural communication.

You will also have a great opportunity to participate in interesting projects aiming to improve our processes, which will help you to grow your career.

• Daily customer contact through email, phone and cases with the objective to solve outstanding issues and collect payment for overdue accounts,
• Processing credit card payments,
• Monitoring of a portfolio of customers in order to keep the accounts up to date,
• Preparation of account statements, payment schedules and account reconciliations,
• Updating customer data,
• Creating business relationships.

• Basic knowledge in the area of accounting would be an asset,
• Minimum BA degree - must have,
• Good level of English language (min. B2/C1),
• Willingness to work from the office,
• Proficient user of the MS Office package, Google sheets,
• Attention to details, proactive approach, interpersonal skills,
• Experience in a BPO area would be a plus.

• Extensive benefits package: Multisport Card, LuxMed medical healthcare including dental care, life insurance, cafeteria benefit,
• Open-minded and multinational environment,
• Opportunity to be part of a global organization focused on development,
• Professional development and clear career path,
• Training & development opportunities.