IBM BTO BCS in Cracow is one of the leading international companies providing business process support services. In our center we are providing accounting and financial services to foreign customers in three core processes: Accounts Payables, Accounts Receivable and General Ledger.
Collection Analyst with English
Workplace: Kraków
What makes IBM BTO unique:
- global communication: want to improve your language skills? We will invest in you!
- flexibility: employee development matters to us, that’s why every vacancy is open for internal recruitment
- diversity: different nationalities united in one team
- initiative: have ideas for improvements? We want to hear them!
Scope of duties:
- drive and manage multiple customers through a payment collection process
- build and maintain positive relationship with the customers
- engage with internal stakeholders (Sales & Account Managers) to successfully identify problem areas and bring resolution to urgent needs
- assist with other duties assigned by the Collections Manager
We are looking for candidates with:
- very good English (verbal & written)
- experience in Collection
- basic MS Office skills
- self-motivated
- strong organizational & problem-solving skills
We guarantee you:
- job contract
- the opportunity to participate in training and language courses
- an extensive benefits package (Multisport, healthcare, life insurance)
- an induction training that will allow you to smoothly transition into your new role