Collection Associate with English

HAYS Poland jest firmą doradztwa personalnego, należącą do międzynarodowej grupy HAYS plc, notowanej na giełdzie w Londynie i największej firmy rekrutacyjnej w Wielkiej Brytanii.

Grupa posiada ponad 390 biur w 27 krajach na całym świecie, w których łącznie pracuje 8 300 specjalistów. Jest liderem w Europie Środkowej i Wschodniej, Azji, Ameryce Południowej, Australii, Nowej Zelandii, Chinach, Japonii, Hong Kongu i Kanadzie.

For our Client, start-up organization specialized in retail area, we are currently looking for a candidates, who would like to join Customer Finance Department in Cracow. 

Working as a Collection Associate you will be responsible for contacting customers for payment via telephone and email, escalating collection issues, clearing credit notes and associated dispute cases and preparing periodic statements for customers. In your scope of duties will be also: preparing and processing serial letters, clearing accounts and transactions and notifying of account changes to agencies.

To be successful on this position you need to speak fluent English and have at least one year experience in customer service environment. We also would like you to have excellent written communication skills and be able to navigate quickly and multi task through systems and software. Knowledge and understanding dunning and collection processes would be an asset.

Successful Candidate will be offered a challenging position in rapidly growing organization, with multiple development opportunities.

If you are in interested in this position send us your CV in English.