Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With more than 435,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com.
Accenture Operations helps clients achieve new value and productivity from their business processes by applying analytics, process acumen and industry expertise to the transactional data and processes we manage and operate on our clients’ behalf.
- Collecting due receivables according to procedures
- Influencing customers, negotiating and building business relationships
- Cooperating with internal departments (finance and sales teams)
- Handling emails & outgoing phone calls (external customers and internally to account managers), accounts reconciliation and allocation of incoming payments
- Team work - cooperation with team members
- Fluent English (C1/B2 level) and Italian (C1 level), both written and oral
- Proven experience in MS Office
- Strong communication skills, with the ability to work under pressure to meet aggressive deadlines and prioritize independently
- Strong analytical skills with ability to draw conclusions and suggest potential solutions
- Preferable experience in Customer Service/Cell Center/O2C Collections
- Support for your career and competences development – learning from colleagues, courses and trainings, allowing you to boost your skills and become #BEFUTUREPROOF
- Using foreign language and new technology solutions daily, cooperating with various Clients
- CSR activities and rich social life – Book Club, International Cuisine Club, Accenture Runners Club, family events, cultural meetings, photography classes, climbing, soccer, swimming
- Full work comfort – private medical care, life insurance, access to MyBenefit platform