Collections Specialist (m/f)

Cpl Jobs is a part of the larger European recruitment and HR services group, Cpl Resources. We help the greatest talents to develop their careers and enable leading companies on the Polish and European market to find the best professionals. For an international organization for its SSC Centre because of new project being launched we are currently looking for candidates for the position of: 

Collections Specialist (US time zone) m/f

Workplace: Poznań

Responsibilities:

• Develop relationships with clients that are open, trustworthy and specific.  Building good relationships with a client and internally is the key to successful collection efforts. 
• Collect cash to a level of meeting or exceeding the Cash Forecast for the portfolio published at the beginning of each month.
• Reconcile client accounts and identifying variances in the client record and troubleshooting the various situations.
• Documenting daily collections activity.
• Complete various corporate reports with clear, specific information detailing results of collection efforts on each account listed.
• Make themselves aware of corporate direction and goals and working towards bringing in cash to assist in meeting corporate expectations and plans.

Knowledge, skills, abilities:

• Very good level of English.
• Excellent communication (written and oral) skills.
• Strong organizational and time management skills.
• Creativity/Problem Solving—being able to define, evaluate and make a judgment based on available information
• Good math skills — a numbers person.
• Self-starter who can work independently without consistent guidance from management once familiar with company policies, plan designs and procedures.
• Team builder and participant, flexible to the needs of the department.
• Research - know how to use internet to gather information as needed.
• Knowledge of necessary audit documentation.
• Ability to produce accurate quality work while meeting deadlines and deliverables that can be volatile and changing.

Education and experience:

• 2-4 years experience in accountancy, preferably in collections.
• Associates Degree in Accounting, Business Administration Finance or Economics is an advantage.

We offer:

• Role in an international company with stable position on the market.
• Professional challenges.
• Strong team-oriented culture.
• Interesting career path in a successful multinational organization – already 18 different nationalities.
• Skills development through diverse work assignments and professional trainings program.
• Comprehensive benefits package, including private health and medical care as well as a wide range of other perks (Benefit Systems).
• Relocation incentive.

If you are interested please send your CV to: beata.oczkowicz@cpljobs.pl