Collections specialist with Czech
Kraków
For our client, dynamically developing Global Business Services Center in Cracow, we are looking for candidates for the position Collections Specialist with Czech. If you know Czech language and would like to develop your skills - apply!
what we offer
- temporary employment contract
- possibility of long-term cooperation
- development in an international company with an established position on the market
- flexible working hours
- implementation training
- business equipment
- co-financing for medical care
- co-financing for a sports card
your tasks
maintaining anddeveloping relationships with both Internal and External Clients, including:
- reaching out to the end-customers in order to collect payment
- analyzing data or information of the portfolio of end-customers, identifying the root causes of debts and open credits, implementing plans of solutions
- monitoring, maintaining and reconciling assigned accounts in the portfolio, proposing write-offs, focusing on maintaining low balance of debts
- telephone and e-mail interaction with external customers to reduce delinquency and offering support in providing financial data analysis of the accounts
- managing order releases
- reporting financial data in terms of: customers who exceed the credit limit, with unearned cash discounts, top past due invoices contributors and aged debts
- acting as a liaison between the end-customer and other Order To Cash departments, sharing the obtained documentation for: disputes, unallocated payments and other claims
what we expect
- degree (ideally related to accounting and finance)
- proven track of record in collection or related process
- Enterprise Resource Planning systems (ERP) working knowledge, ideally SAP environment
- language requirement: excellent English (min. B2) and excellent Czech (min. B2)
- problem solving and analytical decision-making skills