Collections Specialist with Spanish

For one of our clients, leading global technology and outsourcing organization, we’re now looking to hire multiple Collections Specialists with Spanish to join their growing teams in Krakow.  As a Collections Specialist with Spanish you will work in a business-to-business environment (B2B) and service corporate clients.

• Checking if invoices are paid on time.
• Explaining possible delays in payments.
• Allocating cash to open items on customer accounts.
• Negotiating with customers on overdue invoices.
• Preparing cash application analysis.
• Reconciling sub-ledger and ledger accounts.
• Customers’ queries resolution and contacting customers for payment details.

• Fluency in English and Spanish.
• Previous Collections, Payments or Customer Service experience.
• Analytical skills and good knowledge of MS Excel.
• Accuracy and attention to details.
• Outstanding communication and presenting skills.
• Proactivity and can-do attitude.
• Willingness to learn and adaptability to work in a fast changing environment.