About us
Capgemini Business Process Outsourcing is one of the first and the biggest outsourcing centers in Poland providing services in 30 different languages in the areas of: finance, accounting, banking, procurement, customer care and marketing services. BPO employs over 3400 specialists in its offices located in Krakow and Katowice.
Command Center Specialist English Speaker
Place of work: Krakow
Ref. no Małopolskie > Krakow
Job description
- Maintaining service reporting (SLAs, KPIs, various analysis within accounting area)
- Support the process of external (Client) and internal (Capgemini) analysis and reporting
- Customers query resolution (various areas: system updates, users’ accesses)
- Maintaining good relationship and collaborating with other departments in order to deliver automations and other improvements
Position purpose
Maintain and develop Command Center standard reports and be involved/responsible for improvement/automation projects.
Language: English
Job for: Professionals
Requirements
- Very good analytical skills
- Good written and verbal communication skills in English (B1 level)
- Proficient with MS Excel (e.g pivot tables, vlookup, hlookup functions, basic knowledge of VBA)
- Knowledge of other programming languages would be an asset
- Experience in Accounting (S2P, O2C or R2R)
- Focus on providing services of high quality
- Team player with proactive attitude and innovative approach
- Ability to deliver results within deadline, attention to details
- Self-motivated and able to work independently
What we offer
- You will work in multinational, stable company for c.a. 100 Blue Chip Clients - known, global brands, supported by 6000 professionals in 30 languages
- You will gain space to fulfill your ambitions and develop your career, opportunity to take part in transition projects. We operate according to Lean and Kaizen philosophy.
- You will choose your career path (experts or managers) – you will work among professionals (over 900). We will support you to gain knowledge (20 000 online trainings and in class) and get certified (e.g. ACCA, Prince2, PMP). You will have the opportunity to take part in coaching programs and develop your knowledge in experts communities.
- You will work in line with high, international work standards and you will have an opportunity to engage in CSR initiatives.
- You will be appreciated for your results and professionalism – based on clear rules of promotion. Our company applies a wide choice of perks (free private medical care for you and your family, additional life insurance). We help to keep right proportions between your work and private life (Business Parent Program)
Interested Candidates are invited to send CV by clikcking APLIKUJ TERAZ button below
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