Content Analyst Team Leader

Sifts: 24/7

Interested in social media regulation, online free speech, internal controls, support for vulnerable sections of the society or maybe even EU policy making?

Want to work for a global company as a Content Analyst Team Lead for the world’s best loved video-sharing website? Do you?

Well then, apply now and you could be responsible for assisting the Manager in meeting site metrics and goals, and supervise a team of up to 20 moderators.

These are some of the qualities and areas of interest we are looking for in our Team Leaders.

• Leading a high-performing team through an exciting transition to build problem solving, critical thinking, analytical and technical capabilities.
• Provide mentorship, guidance, and career development to your team.
• Monitor queues for variations and make adjustments as necessary to meet SLAs.
• Implement escalation channels in accordance with mutually agreed upon procedures
• Influence team strategy through effective communication.
• Work closely with sensitive content moderation teams, and have exposure to disturbing subject matters, including sensitive content.

• Fluency in any European language and English language
• Bachelor’s Degree OR 3 years relevant work experience
• Supervisory experience and experience managing projects to established SLAs
• Availability to work on a 24/7 (applies also for weekends)
• Proficiency in Google products, including Gmail, Calendar, Google Drive
• Excellent communication (verbal and written), facilitation and interpersonal skills.
• Ability to manage multiple tasks simultaneously and thrive in a complex, fast-paced environment with multiple priorities
• Analytical with strong problem-solving and troubleshooting skills and the ability to exercise mature judgment and structured decision-making
• Quick learner and adaptable to learn new processes, concepts, and skills
• Strong attention to detail with a desire to deliver accurately, efficiently and to a high standard
• Highly motivated with the ability to thrive in a fast-paced, high energy, and demanding team-oriented environment
• Passion for social media. Conversant with channels that provide on demand Video
• Neutral mindset to alternative video content that needs classification

• Opportunity to be part of a rapidly expanding global organization,
• Pleasant and inspiring working atmosphere,
• Professional development and clear career path,
• Fresh snacks, fruits, salads, juices, vegetables, cheese, ham and bread delivered each day,
• Training & development opportunities,
• Private healthcare and additional life insurance,
• Employee volunteering programs and opportunities,
• Bicycle parking,
• Inclusion and diversity in practice,
• Employee referral program in place,
• Reduce, reuse, recycle facility for a better and happier Earth and all of us,
• Competitive salary with cafeteria benefits and bonuses.