Sifts: 24/7
Interested in social media regulation, online free speech, internal controls, support for vulnerable sections of the society or maybe even EU policy making?
Want to work for a global company as a Content Review Team Lead for the world’s best loved video-sharing website?
You do?
Well then, apply now and you could be responsible for assisting the Manager in meeting site metrics and goals, and supervise a team of up to 20 moderators.
- Leading a high-performing team through an exciting transition to build problem solving, critical thinking, analytical and technical capabilities.
- Provide mentorship, guidance, and career development to your team.
- Monitor queues for variations and make adjustments as necessary to meet SLAs.
- Implement escalation channels in accordance with mutually agreed upon procedures
- Influence team strategy through effective communication.
- Fluency in French or German and English language
- 5 years of relevant work experience
- Supervisory experience and experience managing projects to established SLAs
- Flexibility to work shifts including evenings and weekends,
- Proficiency in Google products, including Gmail, Calendar, Google Drive
- Excellent communication (verbal and written), facilitation and interpersonal skills.
- Ability to manage multiple tasks simultaneously and thrive in a complex, fast-paced environment with multiple priorities
- Analytical with strong problem-solving and troubleshooting skills and the ability to exercise mature judgment and structured decision-making
- Quick learner and adaptable to learn new processes, concepts, and skills
- Strong attention to detail with a desire to deliver accurately, efficiently and to a high standard
- Highly motivated with the ability to thrive in a fast-paced, high energy, and demanding team-oriented environment
- Passion for social media. Conversant with channels that provide on demand Video
- Neutral mindset to alternative video content that needs classification
About our Candidate Privacy Statement: https://www.cognizant.com/careers_resources/Cognizant_Candidate_Privacy_Statement_English_version.pdf
Poznaj
Cognizant Technology Solutions Poland Sp. z o.o.
COGNIZANT TECHNOLOGY SOLUTIONS POLAND SP Z O O
Cognizant is a leading IT Services provider globally, transforming Clients' business, operating and technology models for the digital era. Headquartered in the US, Cognizant is ranked on the Fortune 500 and is consistently listed among the most admired companies in the world.At Cognizant, we celebrate diversity and inclusion across our workforce and with our partners, communities and fellow racing fans. That’s why, alongside the Aston Martin Cognizant Formula One team, we work in unison for a more inclusive future. All in, all welcome.