We are looking for you!
Bilingual Speaking (English) Dutch, Spanish, Portuguese, French, Italian, German
Dodax, our company, provides
thousands of customers
from all over the world with
a wide portfolio of products
online. Customer satisfaction
is important to us and our
key interest is to think
global. Currently we have
offices and logistic centres
in Switzerland, Austria,
Germany, Poland, Japan and
the United States, which
handle millions of orders
annually and dispatch them
globally.'
Do you wan't to become part
of a young, dynamic company,
operating on a global level?
We are looking for talented and emphatic Customer Service Center Associates in Warsaw, Poland, who can commit to our customers and have a can do-attitude.
PRIMARY JOB RESPONSIBILITIES
- Creating and publishing consistent multilingual product descriptions in order to offer the customers a functional and accurate detail page
- Supporting Customer Service in answering to customer inquiries concerning missing/inconsistent info about the products
- Focusing on product information but also paying attention to the quality as well as consistency of the visual content
- Translating and editing existing multilingual product description
- Capable to work with Windows Operating Systems and Microsoft Outlook
- Familiar with multiple browsers, tab and window navigation, instant messenger tools and database structures
- Language: Fluent English with one of the following languages: Dutch/ Spanish/ Italian/ French/ Portuguese/ German (oral and written)
- Positive, compassionate attitude and a passion for customer service
- Team spirit and willingness to learn continuously
- Communicative, courteous, competent manner
- Solution-orientated and self-motivated
- Open towards flexible working hours (shift work and working on weekends required)
WHAT WE OFFER
We offer an international, stable environment in a young, dedicated and dynamic team which is located in a modern business location in Warsaw: THE PARK premises near Chopin airport provide a professional atmosphere including a cantine, a gym and a free shuttle bus going directly to the city centre. Furthermore, you will receive a full training and have the opportunity to take part in regular team events.