Contingent Workforce Manager
Kraków
Nr ref.: 2541828/772011
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.
What the day will look like
- Manage our portfolio of preferred contingent labor staffing suppliers; provide category expertise in contingent labor and supplier performance management
- Design contingent workforce solutions across functions, divisions and regions
- Establish a strong network of collaboration with internal clients, suppliers, and program management in to order to effectively manage day-to-day operations and resolve issues
- Collaborate across functions to ensure a fit for purpose delivery of contingent workers
- Act as SME within system related projects, functional system enhancements and on-going business as usual development or escalations
- Accountability for identifying improvements in the area of end to end processes
- Respond to service escalations for contingent workforce program and play leading role in resolution, closure and root cause analysis
- Manage and coordinate of large global and regional service provider(s) to enable optimal service delivery
- Lead contingent labour tool implementation in new countries through leading trainings, supporting system testing, review of training materials and providing expert advice.
Skills and experience that will lead to success
- Experience in contingent workforce solutions and optimizing operational performance through supplier engagement practice
- Experience in strategy, supply chain, or procurement of contingent workforce solutions.
- Familiarity with vendor management systems staffing and/or service modules
- Excellent written and verbal communication skills at all management levels
- Strong technical, analytical and problem-solving skills
- Experience working on implementations/support/maintenance projects
- Experience with system testing/troubleshooting and user training
- Language proficiency: English and preferable one additional ( Spanish, French, Italian)
- Highly organized self-starter with exceptional strategic thinking
- Ability to work independently
- Strong presentation skills
- Ability to establish and maintain relationships across different functions
How we support our colleagues
In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.
We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email ReasonableAccommodations@Aon.com