Continuous Improvement Manager

Continuous Improvement Manger is a key position within the Process Improvement Team. This position reports to the Process Improvement Leader and is responsible for identifying process improvement opportunities; facilitates plan execution to meet business objectives and ensure long-term improvement.
Drives continuous improvement to support growth, leading projects aiming to refine process efficiencies in direct support of achieving business goals and improved performance.

• Identifying process improvement opportunities; defining and justifying projects; negotiating resources.
• Launching project teams; managing team activities: leading teams to execute projects and developing team members.
• Leading and executing process improvement projects to ensure timely closure and benefit realization.
• Collaborate with team leaders and managers influence them in the transformation to and/or in support of a continuous improvement culture.
• Driving the long term vision of the process excellence framework.
• Develop and prepare metric scorecards and status reports with process lead inputs to communicate to each unit.  
• Reports periods’ metrics and leads review conversations with team leads to identify areas required improvements
• Engage and support Finance people in various Continuous Improvements initiatives.
• Share knowledge about LEAN tools to employees at all levels of the organization

• Strong analytical and quantitative skills.
• Demonstrated experience in lean methodologies and tools such as Six Sigma.
• Exceptional collaboration and communication skills;
• Customer focus. Obtains first-hand customer information and uses it for improvements in products and services.
• Ability to analysing and improving upon existing business processes within an organization for optimization and to meet new quotas or standards of quality.
• Provide analysis based on data driven decision making, including effective collection and monitoring of metrics used to assess, prioritize, and select improvement projects.
• Influential Skills; strong facilitation and leadership skills.
• Keenness and quickness in understanding and dealing with a "business situation”.
• Demonstrated ability to motivate others and achieve results.
• Using Microsoft Office tools, particularly in using MS Excel and MS Power Point is desired.
• Demonstrated experience in Lean methodologies/ Six Sigma or project management methodologies would be an asset.
• Excellent English language skills.

• Knowledge of F&A processes and experience in improvement initiatives for F&A is essential.
• Experience at a supervisory level in Shared Service Centre or BPO, in AP, AR or GL preferred.
• Certification in Project management by established standard, preferred.
• Six Sigma Black Belt will be an advantage.

• Master’s Degree in Accounting/Finance/Business