Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With more than 435,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com.
Accenture Operations helps clients achieve new value and productivity from their business processes by applying analytics, process acumen and industry expertise to the transactional data and processes we manage and operate on our clients’ behalf.
Support all end-to-end processes of assigned accounts from efficiency and effectiveness perspective, applying deep process expertise toward development, maintenance and continuous improvement of processes. Support organization in increasing quality through evaluating performance and supporting continuous improvement efforts.
Mostly, you will:
- Identify opportunities for efficiencies (to improve productivity and SLA performance) and drive delivery of such projects (automation, process improvements),
- Collaborate with client/ internal stakeholders to improve client processes and drive client value through operations maturity,
- Support the execution of innovation projects through the operational excellence agenda,
- Drive continuous improvement program on assigned accounts to build employee engagement to make an impact on client's value proposition,
- Manage Quality and Lean Six Sigma strategy to facilitate continuous improvement of products consistent with established industry standards and customer requirements. Discovering potential for Automation/AI and building business case for it,
- Drive rigorous metrics related to the balanced scorecard to evaluate performance and drive reduction in variability/defects in critical business processes.
- Previous Lean/LSS experience required (Green Belt or Black Belt certified),
- English language – minimum intermediate level. Fluent in verbal communication,
- Microsoft Office suite skills – proficient in Excel, PowerPoint, Word,
- Familiarity with Finance and Accounting processes – OTC/P2P/R2R.
- Support for your career and competences development – learning from colleagues, courses and trainings, allowing you to boost your skills and become #BEFUTUREPROOF
- Using foreign language and new technology solutions daily, cooperating with various Clients
- CSR activities and rich social life – Book Club, International Cuisine Club, Accenture Runners Club, family events, cultural meetings, photography classes, climbing, soccer, swimming
- Full work comfort – private medical care, life insurance, access to MyBenefit platform